Browsing by Keywords "Kano model"
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T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
Publication Date: 28-02-2008This work concerns the presentation of methodology and applications of model Kano. The model Kano, is a model which is in position it analyzes and evaluates the behavior and the reaction of customers with base their ...