Browsing ΤΕΙ Κρήτης / TEI of Crete by Author "Kakaki, Sofia"
T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
Authors: Kakaki, Sofia
Thesis advisor: Apladas, Georgios
Publication Date: 23-12-2013The evaluation of customer satisfaction is the primary goal for any service business especially if you want to survive in this increasingly competitive market. Providing quality services is an important prerequisite for ...